This Privacy Policy explains how Blazebox (“we,” “us,” “our”) collects, uses, and protects your information when you visit blazebox.io or use our services. Blazebox is operated by Ace Media Labs LLC, Wyoming limited liability company.

Information we collect

Information you give us

When you book a call, purchase a package, or work with us, we may collect your name, email address, phone number, business name, and details about your business. During a project, you may also share content for your website, such as text, images, logos, and other materials.

Payment information

Payments are processed by Stripe. We do not see or store your full card details. Stripe’s use of your information is governed by its own privacy policy.

Scheduling information

Calls are booked through Cal.com, which collects the details you enter when you schedule a call.

Information collected automatically

When you visit our website, we may collect basic usage information, such as pages visited, browser type, device type, and approximate location. This helps us understand how the site is used and improve it.

How we use your information

We use your information to:

• Respond to inquiries and schedule calls

• Deliver the services you purchase, including designing, building, and launching your website

• Process payments and send receipts

• Provide hosting and support if you’re on a hosting plan

• Send service-related messages about your project or account

• Improve our website and services

• Meet legal, tax, and accounting obligations

  
  

We do not sell your personal information.

How we share your information

We share information only with service providers that help us run our business, and only as much as they need to do their job. These include:

• Framer (website building and hosting)
  
  

• Stripe (payment processing)
  
  

• Cal.com (call scheduling)
  
  

• Google Workspace (email and file storage)
  
  

• [Analytics provider, if any] (website analytics)

  
  

We may also disclose information if required by law, or as part of a merger, sale, or transfer of our business.

Your website and your visitors’ data

If we build or host a website for you, any information your site collects from its visitors, such as contact form submissions, belongs to you. You are responsible for your own site’s privacy policy and for how you use that data. We access it only as needed to build, host, or support your site.

Cookies

Our website may use cookies and similar technologies for basic functionality and analytics. You can control or delete cookies through your browser settings.

How long we keep your information

We keep your information for as long as needed to provide our services and meet legal and accounting requirements. When it’s no longer needed, we delete it or anonymize it.

Security

We use reasonable measures to protect your information, including trusted service providers with strong security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To make a request, email us at [email address]. We will respond within a reasonable time and as required by applicable law.

International transfers

We and our service providers may process your information in countries other than your own, including the United States. By using our services, you understand that your information may be transferred to and processed in those countries.

Children

Our services are intended for businesses and are not directed at children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact us

If you have questions about this policy or your information, contact us at:

Blazebox (Ace Media Labs LLC)
30 N Gould St Ste N

Sheridan, WY

82801 US
hello@blazebox.io